Privacy Policy

Macbease ("Macbease", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our services.

This Privacy Policy explains how Macbease collects, uses, stores, shares, and protects information when you use our websites, applications, and services, including:

• macbease.com
• app.macbease.com
• Macbease mobile applications, if applicable
• Other services, features, events, communities, clubs, and functionality operated by Macbease

By using Macbease, you acknowledge that you have read and understood this Privacy Policy.

Macbease is a college-focused social media and community platform that enables users to:

• Create and maintain profiles;
• Connect and interact with other users;
• Create and participate in clubs and communities;
• Publish and interact with content;
• Discover and participate in events;
• Create events under organizations, clubs, or communities;
• Create online or offline events;
• Purchase tickets for events;
• Use Google authentication;
• Connect Google services for creating Google Meet meetings for online events.

Our public website, macbease.com, primarily provides information about Macbease and its services, while app.macbease.com provides the platform functionality through which registered users can create accounts, publish content, create or join communities and clubs, and create or participate in events.

This Privacy Policy applies to both websites and the services provided through them.

Macbease is intended for individuals who are 18 years of age or older.

You must be at least 18 years old to create or use a Macbease account.

By creating an account or using Macbease, you represent that you are at least 18 years old.

If we become aware that an individual under 18 has created an account or provided personal data to Macbease, we may take reasonable steps to delete the account and associated personal information.

We collect information that you provide directly to us, information generated through your use of Macbease, and information received from third-party services that you choose to connect to Macbease.

Macbease provides an optional Google Meet integration for users who create online events.

Macbease may allow users to purchase tickets for events. Payments may be processed through third-party payment service providers, including Razorpay.

When you make a payment, payment information may be processed directly by the applicable payment provider. Macbease may receive and store information necessary to:

• Confirm your transaction;
• Confirm ticket purchase;
• Associate the transaction with an event;
• Provide your ticket;
• Provide event access;
• Handle refunds or cancellations where applicable;
• Maintain transaction records;
• Provide customer support.

Macbease does not intend to store your complete payment card, banking, or UPI credentials unless expressly stated at the time of collection.

Payment providers may independently process information under their own privacy policies and terms.

Macbease uses cookies and similar technologies to operate and improve the websites and services. Cookies may be used for purposes such as:

• Maintaining login sessions;
• Keeping the platform secure;
• Remembering preferences;
• Supporting website functionality;
• Understanding basic website usage.

Macbease does not currently use cookies primarily for advertising analytics or behavioral advertising.

We may introduce additional analytics or similar technologies in the future. If this occurs, we may update this Privacy Policy and, where required, obtain appropriate consent.

We may use personal information for purposes including:

1. Creating and managing your Macbease account;
2. Authenticating users;
3. Providing social networking functionality;
4. Displaying profiles and user-generated content;
5. Enabling users to create and participate in clubs and communities;
6. Creating and managing events;
7. Creating Google Meet meetings when you authorize the integration;
8. Processing and managing event ticket purchases;
9. Sending transactional and service-related emails;
10. Providing customer support;
11. Maintaining and securing the platform;
12. Detecting abuse, fraud, unauthorized activity, or security incidents;
13. Complying with applicable legal obligations;
14. Enforcing our Terms of Service and Community Guidelines;
15. Improving the functionality, reliability, and security of Macbease.

We will not use personal data for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

Macbease may send emails relating to:

• Account creation;
• Login or authentication;
• Event registration;
• Ticket purchases;
• Event updates;
• Community or platform activity;
• Security notifications;
• Customer support;
• Important changes to our services or policies.

We may use third-party email service providers such as EmailJS and Resend to deliver these communications. These service providers may process information necessary to deliver the relevant email.

Macbease may use third-party service providers to operate and provide its services. These include:

Third-party providers may process information on our behalf to provide their respective services. We seek to use appropriate contractual, technical, and organizational measures to protect information processed by service providers.

Third-party services may also have their own terms and privacy policies, which may apply to your use of those services.

Macbease uses infrastructure provided by Amazon Web Services (AWS) for hosting and related technical services.

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction. Security measures may include:

• Access controls;
• Authentication mechanisms;
• Encryption where appropriate;
• Secure infrastructure;
• Monitoring and logging;
• Limited access to personal information;
• Security updates and maintenance.

However, no online service can guarantee absolute security.

You are responsible for keeping your account credentials and authentication information secure and should notify us if you believe your account has been compromised.

Macbease does not sell your personal information as a business practice. We may share information where reasonably necessary with:

Macbease is a social platform.

Information you voluntarily publish publicly may be accessible to other users and, depending on the feature, potentially accessible through public portions of the platform.

Before publishing information, consider whether you want that information to be publicly available. Macbease cannot guarantee that other users will not copy, screenshot, save, or redistribute publicly available content.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our services;
• Maintain your account;
• Complete transactions;
• Maintain business and transaction records;
• Resolve disputes;
• Prevent fraud and abuse;
• Maintain security;
• Comply with legal obligations.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our retention practices and applicable law.

Certain information may need to be retained for a longer period where required by law or reasonably necessary for legitimate legal, security, or fraud-prevention purposes.

You may request deletion of your Macbease account.

When an account deletion request is received, we will take reasonable steps to delete or anonymize personal information associated with the account, subject to:

• Applicable legal requirements;
• Outstanding legal claims or disputes;
• Fraud or abuse prevention;
• Security requirements;
• Information that must be retained by law;
• Information that has been independently published or shared by other users.

Some user-generated content may be treated differently depending on how it is associated with the platform and whether deletion is technically or legally required.

Where we rely on your consent to process personal information, you may withdraw your consent, subject to applicable law and the functionality involved.

Withdrawal of consent may affect our ability to provide certain features. For example, if you revoke the Google authorization required for Google Meet creation, Macbease may no longer be able to automatically create Google Meet meetings on your behalf.

Subject to applicable law, you may have rights relating to your personal information, including rights to:

• Obtain information about processing of your personal data;
• Request access to certain personal information;
• Request correction of inaccurate information;
• Request deletion of personal information where applicable;
• Withdraw consent where processing is based on consent;
• Raise a grievance regarding our handling of personal information;
• Exercise other rights available under applicable Indian data-protection law.

You are responsible for providing accurate and up-to-date information when creating and using your Macbease account.

If information associated with your account changes, you should update it where Macbease provides the relevant functionality.

Macbease allows users to create content and communities.

You should avoid posting:

• Passwords;
• Financial account information;
• Government identification numbers;
• Private contact information of other individuals;
• Sensitive personal information that you do not intend to make public;
• Information that violates another person's privacy.

You are responsible for the information you choose to publish through your account.

Macbease may contain links to third-party websites, services, applications, or platforms. These third-party services are not controlled by Macbease.

If you access a third-party service, that service's own terms and privacy policy may apply. Macbease is not responsible for the privacy practices of third-party services that we do not control.

Some of our service providers may process or store information in countries outside India.

For example, Macbease uses AWS and other third-party infrastructure and service providers. Where personal information is processed outside India, Macbease will take steps required under applicable law and applicable contractual or security requirements.

If you have a concern regarding the collection, use, storage, disclosure, or handling of your personal information, you may contact us.

We will review and respond to privacy-related grievances in accordance with applicable law and our applicable grievance-handling procedures.

Because Macbease enables users to publish content and create or participate in communities, clubs, and events, certain provisions applicable to online intermediaries may apply to our services.

Macbease may maintain and publish additional documents, including:

• Terms of Service / User Agreement;
• Community Guidelines;
• Grievance procedures;
• Content and platform rules.

These documents govern your use of Macbease in addition to this Privacy Policy.

We may update this Privacy Policy from time to time.

When we make changes, we may update the "Last Updated" date and, where appropriate, provide additional notice through the Macbease platform or other reasonable means.

Your continued use of Macbease after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, subject to applicable law and any consent requirements that may apply.

If you have questions, concerns, requests, or complaints relating to this Privacy Policy or your personal information, please contact us.

This Privacy Policy is intended to describe Macbease's current privacy practices based on the services and processing activities described above.

Macbease should also ensure that its actual product behavior, consent screens, Google OAuth scopes, data-retention practices, account-deletion process, grievance process, Terms of Service, and Community Guidelines are consistent with this Privacy Policy.